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Administrative Assistant – Medical/Case Management Support

  • Geneva, IL
  • Healthcare

Please note You Must live in or near-by Geneva, IL***

A growing healthcare organization specializing in workers' compensation case management is hiring an Administrative Assistant to support daily operations. This is a behind-the-scenes role for someone organized, dependable, and genuinely motivated by helping injured workers get the care they need to return to work.

What You'll Do

  • Process and manage medical records and time-sensitive documents

  • Draft professional correspondence — emails, letters, faxes, forms

  • Handle data entry into the case management system (new referrals, user profiles, provider info)

  • Monitor multiple inboxes and route requests (new file setups, print/mail, contractor submissions)

  • Answer and direct calls professionally

  • Coordinate meetings, travel, and office logistics

  • Assist with billing/invoicing review and payment processing

  • Manage subpoena and medical records requests with discretion

  • Set up new hires in the system (profiles, badges, business cards)

  • Support cross-training into additional responsibilities as you grow in the role

What We're Looking For

  • Highly organized, detail-oriented multitasker

  • Self-starter who's comfortable working independently in a remote setting

  • Strong written and verbal communication skills

  • Proficient in Microsoft Office and general office technology

  • Professional, trustworthy, and open to feedback

  • Prior experience in medical/healthcare administrative support a plus

Details

  • Full-time, remote

  • Standard business hours

  • Occasional travel for team meetings/training/errands 

  • Professional demeanor expected in a collaborative, purpose-driven environment

 

Who is NK Consultancy? 

NKC is singularly focused on healthcare recruitment helping organizations meet their staffing needs and helping providers find the right fit to thrive. Building on two decades of healthcare recruitment experience, Karen Wink founded NKC to aid organizations find long-term stability rather than temporary fixes. We recruit physicians, APPs and nurses for quality healthcare teams.